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Whether you're looking for a specific piece, planning a corporate gifting order, or just want to say hello — we're here for you. Visit us in-store or reach out online.

Our Store

12, Marketplace Road, Crawford Market,
Mumbai, Maharashtra 400001

WhatsApp

+91 98765 43210

Quick replies during store hours

Store Hours

Monday – Friday10:00 AM – 8:00 PM
Saturday10:00 AM – 9:00 PM
Sunday11:00 AM – 7:00 PM
Public HolidaysClosed

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We typically reply within 24 business hours.

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🍽️ Crockery & Gift Store

12, Marketplace Road,
Crawford Market, Mumbai 400001

Frequently Asked Questions

Do you offer gift wrapping and personalisation?

Yes! All our gift sets come with complimentary premium gift wrapping. We also offer personalised messages, custom engraving on select items, and ribbon colour choices. Please mention your preferences in the order notes.

What is your return and exchange policy?

We offer a 15-day hassle-free return policy for unused items in original packaging. For damaged items received, please contact us within 48 hours with photos and we'll arrange a replacement at no extra cost.

Do you handle corporate and bulk gifting orders?

Absolutely. We specialise in corporate gifting with bulk discounts available for orders above 25 units. Custom branding, co-branded packaging, and curated hampers are available. Contact us for a personalised quote.

Do you ship across India and internationally?

Yes, we ship across all Indian states with fully insured, padded packaging. For international shipping, please contact us directly for a quote. Delivery within Mumbai typically takes 1–2 business days.

Are your products dishwasher safe?

Most of our fine bone china and ceramic products are dishwasher safe, however we always recommend hand washing for gold-rimmed and hand-painted pieces to preserve the finish. Each product page specifies care instructions.

Can I visit the store without an appointment?

Yes, walk-ins are always welcome during store hours. However, if you need dedicated consultation for wedding registry, corporate gifting, or custom orders, we recommend booking an appointment for undivided attention.